Koolkrew
FREE UK DELIVERY
ON ORDERS OVER £50
SALE 10% OFF
USE CODE: SS001

FAQ

FREQUENTLY ASKED QUESTIONS

Product Information

What Are Crew Luggage Tags?

I can’t find an Airline/Airport. When will it become available?

Do I have to be crew to order your stuff?

How To Order Customised Products Online?

I love your designs. Can you create custom products for an event?

Can I design your products online?

About Shipping

Do you ship internationally?

I placed my order! When will it be shipped?

Where do you ship from?

How much is shipping?

Do I have to pay customs, duties or tariffs?

Can I expedite my order?

My Order

Can I add items to my order?

Can I change or cancel my order?

I received a wrong product/ product with a defect.

Returns/Exchange

How do I return my product?