Privacy Policy – Koolkrew
FREE UK DELIVERY
ON ORDERS OVER £ 75
NEW WEBSITE LAUNCH OFFER
FOR 15% OFF USE CODE: BLA01

Introduction

All references to 'our', 'us', 'we' or ‘business’ within this policy and within the opt-in notice are deemed to refer to koolkrew.com

We endeavour to protect your personal privacy. We provide this privacy statement to help you to understand what we may do with any information that we obtain from you. By providing your personal details to us, you signify your acceptance of our Privacy Statement. If you do not agree to this statement, please do not provide your personal details to us. This privacy statement is incorporated into, and part of, the Terms and Conditions, which govern your use of the site in general. We will use your information for the purposes set out below.

We may need to update this privacy statement from time to time. We recommend that you regularly check this page to ensure that you have read the most recent version. Any changes will not apply to data provided prior to the posting of an amended version.

Collecting Personal Information

You can decide what personal information you provide to us. We will only collect personal information that you choose to provide. Where possible, we will enable you to select how we will use this information (for example, by choosing to opt-in to whether we may contact you for marketing purposes).

You may choose to provide us with personal information if, for example, you: contact us with an enquiry; register on the site, fill out an order or marketing form with your personal information included; request us to provide you with information; or enter a competition.

You have the opportunity to decide whether or not to receive communications from us at any point where we request information about you.

By providing any personal information to us, you fully understand and clearly consent to the transfer of such personal information to, and the collection and processing of such information in, other countries or territories. Any such transfer and processing by us will be in accordance with this privacy statement.

Use of Cookies

We do not use "cookies" to help us gather and store information about visitors to our site. A cookie is a small data file that our server sends to your browser when you visit the site. We may however compile and report to third parties (such as advertisers) aggregate statistics about our users in terms of numbers, traffic patterns and related site information.

Use of Information

We will use information collected from you in the following ways:

Marketing Communication

We may use your personal information in order to communicate with you about our products and services and those of our business. However, you will be able to choose whether or not to receive such communications when you first provide personal information to us. You may also unsubscribe from such communications at any time (see "Unsubscribe Instructions” below).

Marketing analysis

We may use information for internal marketing analysis, for example, to assess trends amongst our consumers or to measure the amount of traffic to our websites. We may also share non-personal information with others, such as advertisers, in aggregate anonymous form, which means that the information will not contain any personally identifiable information about you.

Transactional purposes

We may use your personal information in order to respond to your queries and requests and to manage transactions such as credit card payments for any goods that you order from us or any of our agents, or for the fulfillment of such transactions (e.g. delivery).

Legal purposes

We may disclose your personal information if permitted by law or required to do so by law or where we believe such action is necessary in order to protect or defend our interests or the interests of our customers or users of our site.

Your acceptance of the Terms and Conditions of use of this site, which include this Privacy Statement, constitute the granting of consent to the use and disclosure of your personal information for the purposes set out above.

Unsubscribe instructions

You will have an opportunity to unsubscribe whenever we communicate with you. If you would like to unsubscribe from koolkrew.com marketing or our newsletter please email us at sales@koolkrew.com.

Security

We take security seriously and we take precautions to keep your personal information secure. We have put in place appropriate physical, electronic and managerial procedures to safeguard the information we collect. However, due to the open communication nature of the Internet, we cannot guarantee that communications between you and us, or information stored on our servers, will be free from unauthorised access by third parties.

In the unlikely event that we believe that the security of your personal information in our possession or control may have been compromised, we may seek to notify you of that development. If a notification is appropriate, we would endeavour to do so as promptly as possible under the circumstances, and, to the extent we have your e-mail address, we may notify you by e-mail.

Access to your Information

At your request, where the law requires us to do so, we will confirm what personal information we hold about you, update your information, remove your information and/or correct any inaccuracies in such personal information if you contact us using the details provided above. We will make every effort to respond to your request in a timely manner.

Links

This site may contain links or references to other Web sites outside of our control. Please be aware that we have no control over these sites and our privacy statement does not apply to these sites. We encourage you to read the privacy statements and terms and conditions of linked or referenced sites you enter. We do not accept links from sites with adult related material and so do not knowingly have any links to such sites.